Accessibility Statement

Our commitment to inclusive access

Our Commitment

JACOBS LADDER INC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML structure for proper content organization
  • Alt text for images and non-text content
  • Keyboard navigation support
  • Sufficient color contrast ratios
  • Resizable text without loss of functionality
  • Clear and consistent navigation
  • Skip navigation link for keyboard users
  • Form labels and error messages for assistive technologies
  • Focus indicators for interactive elements

Keyboard Navigation

Our website can be navigated using keyboard commands:

  • Tab key to move between links and form controls
  • Enter key to activate links and buttons
  • Arrow keys to navigate within menus
  • Escape key to close modals and menus

Assistive Technology Compatibility

We aim to support commonly used assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices

Known Issues

We are actively working to identify and address accessibility barriers. If you encounter any issues, please contact us so we can address them promptly.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We work with our vendors to encourage accessibility compliance.

Feedback

We welcome feedback on the accessibility of our website. Please let us know if you encounter any barriers:

JACOBS LADDER INC
11220 W Florissant Ave, Suite 373
Florissant, MO 63033
Email: contact@jacobsladdercompany.com
Phone: +1 (941) 718-8345

We aim to respond to accessibility feedback within 5 business days.

Enforcement Procedure

In circumstances where you are not satisfied with our response to a complaint, you may contact the appropriate agency in your jurisdiction that handles disability accessibility complaints.

This statement was last updated in January 2026.